Parental Communication

Reporting Absences

Voicemail: 01942 884 144 (Option 1)

Please leave child's name, reg group/year group, and the reason for the absence when contacting.

My Child at School (MCAS): Please log your child's absense using the 'Absence reporting' feature.

Parents to Pupils

Parents who wish to contact pupils to relay a message, may do so by calling the school office. To minimise disruption to teaching and learning, we would request that this facility should only be reserved for emergencies. Any urgent messages will be passed to the pupil concerned.

Pupils must keep their phones switched off, and inside their school bag, during the school day. Parents should not use this as a method for communication during school hours.

The use of mobile phones by pupils during the school day is strictly prohibited. If pupils use a mobile phone during the school day, this will be treated as a breach of this rule and will result in confiscation of the phone under the School's Behaviour Policy. If pupils need to contact home during the day, they should speak with a member of staff, at break or lunchtime, who can then direct them to the School Office.

Using My Child at School (MCAS)

My Child at School (MCAS) is our online parent portal, linked directly to the school’s Bromcom Management Information system. It provides real-time access to your child’s reports, key documents, messages, and contact details. All school trips, Parents can either download the MCAS app or access MCAS online.

All music tuition, school trips, consents, and payments are now managed via MCAS for convenience and security.

If you need your password resetting, please get in touch via email at mcas-support@st-maryshigh.wigan.sch.uk

If you need any further information, please refer to our MCAS Guides

Using WisePay

WisePay is a secure online school/college payment service, allowing parents/carers to make cashless payments to their school - at St Mary’s we currently use the WisePay platform for the collection of money. If you have any problems accessing WisePay, please contact our finance team

finance@st-maryshigh.wigan.sch.uk

Urgent Enquiries

 Urgent enquiries are defined as those of a safeguarding nature, for example, a concern about the immediate wellbeing of a child or a missing child.

In the case of such concern, please contact the school by phone (01942 884144) or visit the reception and ask for the Safeguarding Officer.

Non-Urgent Enquiries

Non-urgent enquiries should be sent to your child's Head of Year via email in the first instance.

Alternatively, you can contact the admin email or call reception.

enquiries@st-maryshigh.wigan.sch.uk

Staff will respond, during working hours, to non-urgent queries.

KS3 Team

Pastoral Manager: Mr G Williams
g.williams@st-maryshigh.wigan.sch.uk

Y7 Head of Year: Mrs C Ball
c.ball@st-maryshigh.wigan.sch.uk

Y8 Head of Year: Mr A Petts
a.petts@st-maryshigh.wigan.sch.uk

Y9 Head of Year: Mrs P Anderson
p.anderson@st-maryshigh.wigan.sch.uk

KS4 Team

Y10 Director of Year: Ms C Wilson
c.wilson@st-maryshigh.wigan.sch.uk

Y10 Head of Year: Mrs C Wilcockson
c.wilcockson@st-maryshigh.wigan.sch.uk

Y11 Director of Year: Mrs G Ince
g.ince@st-maryshigh.wigan.sch.uk

Y11 Head of Year: Mrs H Beeley
h.beeley@st-maryshigh.wigan.sch.uk

KS5 Team

Pastoral Manager: Miss M Hamilton
m.hamilton@st-maryshigh.wigan.sch.uk
Head of Year / Academic Mentor : Mr I Bennett
i.bennett@st-maryshigh.wigan.sch.uk

Requesting a Meeting

Meeting requests should be made by calling/emailing reception. The request will then be passed on to the relevant staff member and some-body will be in touch to arrange.
01942 884144 / enquiries@st-maryshigh.wigan.sch.uk
Meetings are appointment only.
Staff will not meet with parents/carers who arrive at school and re-quest an immediate meeting, unless the issue is urgent as defined in the Urgent Queries section of this sheet.